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ASUS Support Home Location : Forum > Multimedia > O!Play HD2  
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  Topic : [Problem][FW]Freezing and format issue New Topic
Penny
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Tech Points : 238
From: TAIWAN, R.O.C.
Posted:4/7/2011 4:00:00 PM # 1
Dear all: We got some feedback from the customers regarding the freezing issue of O!Play HD2. ASUS RD are working on duplicating the problem now and it takes some time to check the exact issue. We found that there are some users who had the freezing issue because they formatted their HDD by HD2. It is the bug currently and we try to fix the issue now. Before fixing the bug, users can format their HDD on their PC and then install to HD2. And they can use HD2 with formatted HDD again. We will improve it ASAP and release the new firmware soon. Sorry for the inconvenience.

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alpoint
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From: Italy
Posted:4/8/2011 6:12:00 AM # 2
Some feedback??? if you read this forum you see a lot of negative feedback!! there some bugs n all menu and in all function... if you have time to read this forum we are very happy! Thank you

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Dzsoni
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From: Hungary
Posted:4/8/2011 1:27:00 PM # 3
 I formatted My HDD in My PC, and installed to HD2 and HD2 with formatted HDD again.
The problem persist continue. After 10mins I/O error again :(
When will arrive new firmware?

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ASUS_CS
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Posts : 249
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Tech Points : 320
From: TAIWAN, R.O.C.
Posted:4/13/2011 2:33:00 PM # 4

Quote:
Author: Dzsoni Posted: 4/8/2011 1:27:00 PM

 I formatted My HDD in My PC, and installed to HD2 and HD2 with formatted HDD again.
The problem persist continue. After 10mins I/O error again :(
When will arrive new firmware?
  Hi
   1. Are you in Win7 or XP or Vista operating system to do format ?
   2. Format is FAT32 or NTFS or other ?
   3. Before the happen I / O to do anything  operation? Or still not any operate it ?
   4. After happen I / O can operate the remote control ?

  Thanks

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Alex.Cherba
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From: Ukraine
Posted:4/13/2011 5:52:00 PM # 5
My problem is the same as Dzsoni. 1. Formatted internal HDD in Win7. 2. Format is NTFS. 3. Before the happen I/O i see film from internal HDD. 4. After happen I/O i can operate the remote control, but device did not see the internal hard drive. Solve the problem only helps power off the device. This is very irritating to me. Help!!!

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Alex.Cherba
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From: Ukraine
Posted:4/13/2011 5:52:00 PM # 6
My problem is the same as Dzsoni.
1. Formatted internal HDD in Win7.
2. Format is NTFS.
3. Before the happen I/O i see film from internal HDD.
4. After happen I/O i can operate the remote control, but device did not see the internal hard drive.

Solve the problem only helps power off the device.
This is very irritating to me. Help!!!

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ASUS_CS
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Posts : 249
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Tech Points : 320
From: TAIWAN, R.O.C.
Posted:4/13/2011 6:57:00 PM # 7

Quote:
Author: Alex.Cherba Posted: 4/13/2011 5:52:00 PM

My problem is the same as Dzsoni.
1. Formatted internal HDD in Win7.
2. Format is NTFS.
3. Before the happen I/O i see film from internal HDD.
4. After happen I/O i can operate the remote control, but device did not see the internal hard drive.

Solve the problem only helps power off the device.
This is very irritating to me. Help!!!
Hi
Please help me test drive your next re-formatted in win7, only one partition.
have question ask me .
Thanks a lot

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Dzsoni
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Posts : 23
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Tech Points : 39
From: Hungary
Posted:4/14/2011 5:11:00 PM # 8

Quote:
Author: ASUS_CS Posted: 4/13/2011 2:33:00 PM


Quote:
Author: Dzsoni Posted: 4/8/2011 1:27:00 PM

 I formatted My HDD in My PC, and installed to HD2 and HD2 with formatted HDD again.
The problem persist continue. After 10mins I/O error again :(
When will arrive new firmware?
  Hi
   1. Are you in Win7 or XP or Vista operating system to do format ?
   2. Format is FAT32 or NTFS or other ?
   3. Before the happen I / O to do anything  operation? Or still not any operate it ?
   4. After happen I / O can operate the remote control ?

  Thanks
Hy

1. I formatted under Win7 x64 and reformatted with HD2
2. NTFS
3. Nothing, just play a movie
4. Remote cotrol can operate good

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ASUS_CS
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Posts : 249
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Tech Points : 320
From: TAIWAN, R.O.C.
Posted:4/14/2011 6:45:00 PM # 9

Quote:
Author: Dzsoni Posted: 4/14/2011 5:11:00 PM


Quote:
Author: ASUS_CS Posted: 4/13/2011 2:33:00 PM


Quote:
Author: Dzsoni Posted: 4/8/2011 1:27:00 PM

 I formatted My HDD in My PC, and installed to HD2 and HD2 with formatted HDD again.
The problem persist continue. After 10mins I/O error again :(
When will arrive new firmware?
  Hi
   1. Are you in Win7 or XP or Vista operating system to do format ?
   2. Format is FAT32 or NTFS or other ?
   3. Before the happen I / O to do anything  operation? Or still not any operate it ?
   4. After happen I / O can operate the remote control ?

  Thanks
Hy

1. I formatted under Win7 x64 and reformatted with HD2
2. NTFS
3. Nothing, just play a movie
4. Remote cotrol can operate good

    Hi
    On the HD2 format will produce two partition,so help me  remove all partitions and   format again in your Win7.  help me try again this problem.
Thanks a lot



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nerd
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Posts : 1
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Tech Points : 1
From: Germany
Posted:4/15/2011 2:58:00 AM # 10
I can confirm freezing of O!Play HD2 for several times while looking an .mpg though formatting 1 TB harddisk on PC with NTFS. Maybe it depends on specific viedos. Only hard power off was possible .

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