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Posted:1/14/2010 1:30:00 PM |
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I have a new Asus Rampage II Extreme mobo, and am having the following issue with it: When the board warms up, it will not POST - except warm boot such as Windows restart. I have to let it cool for 10-30 minutes before it will start back up, even when I change BIOS settings and attempt boot. Here are the sys specs (forgive me if it is TMI, just pasting):
Intel Core i7-920 (EM64T) ver #E63261-003 (SLBEJ) Asus Rampage II Extreme P/N 90-MIB6Lo-G0AAY00Z BIOS 1639 (65-1639-000001-00101111-110309-TYLERSBURG-A1088000-Y2KC) Corsair HX3X12G1600C9 SRAM set of 6 (2GB each stick) DDR3 1600 triple-channel memory Dual ASUS Radeon HD 5850: ASUS EAH5850/G/2DIS/1GD5/A P/N: 90-C3CH41-L0UAY00T WD Velociraptor WD3000HLFS boot drive Cooler Master Silent Power Pro 1000W power supply: RS-A00-AMBA-J3 Zalman CNPS9900LED CPU cooler (air cooled) DVD multi-writer (CD/DVD DL combo drive) Pioneer DVR-S18MBK Soundblaster X-Fi Titanium Fata1ity Professional series SB0880 (64MB SRAM) 4: WD 500GB Caviar Black 32MB cache in RAID 10; WD5001AALS-00L3B2 Monitor: Dell 1626HT (21" flat screen CRT) Kingston HyperX KHX-FAN memory fan Cooler Master HAF 932 case NZXT Sentry LX "Aluminum" fan control (Not FOR fan control, for fan and temp monitoring) PowerUp GEN-9010 Internal All-in-One Flash Card Reader
It would be a kick-ass system if I could get it stable. My last mobo (new a month ago), a different manufacturer, had failing SATA ports, and I am RMAing it for replacement. When I unpacked the Asus mobo, there was a little black cap over half of the 8-pin power socket, the rearmost 4 pins. So I read the manual, and it said nothing about it. My power supply has two 4-pin connectors for that 8-pin, but I removed the cap (no glue) and plugged in all 8 pins. After my POST difficulties, I read on the asus forum a few ppls complaining about similar probs. But most said it was accompanied by high NB temps, and mine is usually 49C without overclocking, and it comes down to low 30s quickly with the power off. One said if they removed the 8-pin plug the board would POST, otherwise it wouldn't. So I removed the 4-pin and replaced the little black cap. No change. So I tried removing the other 4-pin as well, still no POST with warm mobo. Now since I had the new computer working before, with a different mobo, I know the PS is OK; and I tested it too.
The lights all over the mobo light up, even though it refuses to POST. The LCD poster is no help, only to say that the mobo temps are well within specs: >50C powered, even less when powered down. I have not overclocked yet, except for a few short-lived and very conservative memory OC tries. Pressing the BIOS reset doesn't help the POST. Attempts to POST W/BIOS 2 don't help. Since I read that some probs W/malfunctioning temp sensors may be the prob W/other similar failures, I tried disabling the overheat protections in the BIOS, all 5, no improvement. Sometimes during POST the screen reports 'OC failure' and prompts me to enter setup, but when I reboot W/<ctrl-alt-del> it goes away the next time.
Oh yeah, the exact symptoms: When pressing the power button, or the onboard "start" button, the fans just jump a bit, and then nothing. The LCD poster then says 'PWR_OFF' and then starts counting time. At that point, if I hit the onboard joystick, the LCD poster gives me info, all says OK. If I press the power button again, nothing happens, until I unplug or turn off the PS switch and let the juice run out. Still, when I turn it back on, and hit the power button, same thing, if it's warm it won't POST. So I must leave it off for 10-30 minutes for it to cool before it will POST again.
Am I so unlucky to get 2 bad boards from different manufacturers? I keep the humidifier running keeping the humidity above 40%, and my profession involves electronic board replacement in Industrial machines, so I know how to handle them (and troubleshoot many of them as well). This really seems like the ideal mobo, I wish it worked right.
BTW, unrelated: Where is VTT in the BIOS? I couldn't find it.
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| Industrial machinery controls serviceman, self-employed, computer geek, computer single-player gamer. |
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Posted:1/22/2010 10:01:00 PM |
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Quote:
Author: Asus Posted: 21 Jan 2010 14:44:52.0562 (UTC)
Dear Valued Customer,
The
issue of a warm or cold boot problem is always either power supply or
motherboard related. Since you have had the power supply on another
board and know it works, unfortunately you have a bad motherboard.
The
cap is there for those folks that do not have teh 8 pin connnectors.
Yes you can remove the cap and plug in the other 4 pins. This connector
has to have a minimum of 4 pins connected for the board to POST.
QPI Dram Voltage is the VTT voltage.
Thank
You for using our technical support department. Our goal is 100%
customer satisfaction from our valued customers. Please take just a
moment to fill out our customer service survey. With these results we
can improve our customer satisfaction and provide you with better
service on your next call. Thank you for taking your time to complete
this survey.
Sean R Level 3 Support Engineer Asus Technology Http://usa.asus.com Phone: (812)282-ASUS (2787)
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| Industrial machinery controls serviceman, self-employed, computer geek, computer single-player gamer. |
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Posted:1/23/2010 3:25:00 AM |
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could you just put 6 gig of ram in your pc using the blue ram sockets only and see if it will boot up correctly,I have read a few post that state when you populate the ram slot the mobo does not boot correctly on this mobo.hope this helps you out.
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Posted:1/28/2010 12:19:00 AM |
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Quote:
Author: Posted: 1/23/2010 3:25:00 AM
could you just put 6 gig of ram in your pc using the blue ram sockets only and see if it will boot up correctly,I have read a few post that state when you populate the ram slot the mobo does not boot correctly on this mobo.hope this helps you out.
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When I read this, I thought "Damn, and I just started a supplier RMA! If this is the case, then a replacement will do me no good!"
But alas, I tried 6GB, 2GB sticks in the 3 blue sockets, and it made no diff. I will be returning this mobo for exact replacement from the supplier in a couple of days. I wish I could've waited for the Rampage III due out in a couple or few months.
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| Industrial machinery controls serviceman, self-employed, computer geek, computer single-player gamer. |
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Posted:2/6/2010 1:42:00 AM |
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Well Newegg has just refunded my money for this board, perhaps it is for the best as I see there is a lingering "cold boot" issue with these Asus X58 boards, and Asus tech support and this forum hasn't been much help. I have felt like I have bought a board that most ppls have abandoned a year ago anyways. And I looked at the preview of the upcoming Rampage 3, and I am not interested in that board due to its use of the Nforce 200 chip and lack of NB cooling fan - not to mention its (list) price is $40 higher than I paid. But I will watch for upcoming reviews to see if the Nforce 200 addition is as fast as a pure X58 system - I don't need more than two PCIe x16 sockets.
BTW, this forum sucks. You can't even get rid of any previous bookmarks. I even notified them of the problem, though they make it extremely hard to find where to do this. The lights are on, but nobodys home. Thanx for nothing, Asus (except ). Color me 'gone.'
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| Industrial machinery controls serviceman, self-employed, computer geek, computer single-player gamer. |
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Posted:2/6/2010 2:54:00 AM |
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I've had that happen to me about 6-8 times Sometimes when I'm setting bios configurations or just a quick shutoff and then try to restart, everything spins up shutsdown right away. Only way I got it up again was to unplug the power supply cord from the power supply, hold the power button in for 5-10 seconds release plug power supply back in . restart see if it boots, if it spins up shutdowns repeat the steps again. sometimes it would take about or up to 15-18 attempts.
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