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ASUS Support Home Location : Forum > Desktop PC > CG5270  
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  Topic : [Problem]nvidia windows kernel mode driver New Topic
Knapp
VIP Member
Posts : 19
Level :
Tech Points : 7
From: United States
Posted:12/9/2009 8:32:00 AM # 1
I have some issues with my graphics hanging etc. and I think I have most resolved. I had uninstalled my nvidia drivers and restarted but win7 installs 191.07 automatically. So I reinstall 195.62. The remaining issue I have is I can not get my windows experience index above 2.0 for graphics. I typically get 'nvidia windows kernel mode driver not responding and has recovered" message when the app is running the 3d assessment .
 Any ideas?
JK

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Knapp
VIP Member
Posts : 19
Level :
Tech Points : 7
From: United States
Posted:12/21/2009 9:58:00 AM # 2
any ideas?

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Knapp
VIP Member
Posts : 19
Level :
Tech Points : 7
From: United States
Posted:12/23/2009 3:27:00 AM # 3
So I downloaded 'Who Crashed', moved the .dmp file to the c\windows\mindump directory and got the following

[Problem Description]
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x117 (0xFFFFFA80076674E0, 0xFFFFF8800485F2A0, 0x0, 0x0)
Error: VIDEO_TDR_TIMEOUT_DETECTED
Dump file: C:\Windows\Minidump\WD-20091221-1709.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 186.24
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 186.24

I sent this on to Asus and got back a reply the same night

Dear Valued Customer,

Thank you for contacting ASUS Customer Service.

Please update the vBIOS to 70.16.10.00.AS01 for a test. You need to Enter DOS run the a.bat is OK. Please refer to the attachment, it is the vBIOS.

The attached file was not there so I asked them to resend it. I wonder what other user have fore Bios on there GT220.

 I currently have

Display device       : GeForce GT 220 on GT216 GPU
Display driver       : 8.15.11.8624, ForceWare 186.24
On-board memory      : 1024MB
BIOS                 : 70.16.06.00.02
GUID                 : VEN_10DE&DEV_0A20&SUBSYS_82F31043&REV_A2&BUS_1&DEV_0&FN_0

Stay tuned.
JK



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Knapp
VIP Member
Posts : 19
Level :
Tech Points : 7
From: United States
Posted:1/1/2010 11:28:00 AM # 4
Long story made short. I relaced my Gt220 with a 8400GS and the all my troubles have gone away. I either have a bad cad or a bad power supply. I will work with Asus on a card replacement first

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