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  Topic : [Problem]Windows 7 install freezes on "starting windows" New Topic
Kizner
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From: United States
Posted:11/18/2009 3:31:00 PM # 1
Hi all.

When I run the Windows 7 Home Premium OEM disc to install Windows 7 I get past "loading files" and then freeze on "starting windows". I see 4 little colored balls in the center of the screen (guessing the start of the MSFT logo) and then everything freezes.  This is a clean install on a home built system with brand new everything including HDDs. 

Here's what I've got:

Monitor: Samsung T260HD 25.5in Rose/Black LCD w/ATSC

HDD: 2 x Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G

Memory: Corsair Dominator 6144MB PC12800 DDR3 1600MHz (3x2)

DVD: LG 22X DVDRW SATA

Motherboard: ASUS P6TD Deluxe Intel X58 Socket LGA1366 MB

Power Supply: Corsair 950w 80 Plus Power Supply

GPU: 5850 is backordered, so am using an old Nvidia 6600 GT to attempt to install Windows - connected to monitor with DVI cable

OS: Windows 7 Home Premium OEM

I've done lots of research and tried:

1. Using a PS2 keyboard/mouse
2. Disabling USB in bios
3. Disabling just about everything else in bios
4. Tried w/ 2MB, 4MB and 6MB ram

Any help or suggestions would be greatly appreciated.

Thank you!

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Artimis08
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Tech Points : 7
From: United States
Posted:11/18/2009 3:51:00 PM # 2
My first possible solution.
Disable AHCI or change SATA mode to IDE emulation mode in BIOS so that SATA hard drive will work as just a normal hard drive utilizing native SATA driver in Windows or other OS.

I usually get a BSOD if I don't do this step before setting up the OS. I have never tried setting up Win7 without first doing this so maybe it will just freeze and not BSOD? Just a suggestion.

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Steve1077
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Posted:11/18/2009 9:55:00 PM # 3
Are you using raid? Have you tried with just one HDD? What size partition? Have you tried other HDD? Loaded any drivers when installing?

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Asus P6T Deluxe, Intel I7 920, OCZ Intel Extreme Edition 3x2048 PC10666 DDR3, 2x750GB Samsung F1 HDD Intel RAID 0, ATI 4890 1024MB Graphics, Sony DDU1612 DVD-ROM, NEC ND-4551 DVD-RW, SoundBlaster X-Fi Xtreme Gamer Fatal1ty Pro, Corsair TX650 PSU, XP Pro 64/Windows 7 Ult 64------- Asus P9X79 Pro, Intel I7 3930K, Corsair Vengeance 16GB (4x4GB) LP PC3-12800 RAM, Crucial M4 256GB SSD (OS drive), 2x2TB Samsung HD204UI Spinpoint F4EG HDD running RAID 0 on Intel SATA (storage drive), Radeon HD6950 2GB graphics, SoundBlaster X-Fi Titanium Soundcard, Corsair TX650 V2 PSU, Windows 7 Ult 64
Kizner
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From: United States
Posted:11/18/2009 11:34:00 PM # 4
Thanks for the quick response.  I tried RAID 0 with both drives and then IDE with one drive.  I haven't loaded any drivers when installing, but I'm never given the option to load drivers.  The Win7 install disc auto boots, goes to "loading files" and then "starting windows" and then freezes.

I don't know exactly how I got there, but was able to boot in safe mode last night and hung while trying to load:

"Loaded: \windows\system32\DRIVERS\disk.sys"

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Kizner
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From: United States
Posted:11/18/2009 11:37:00 PM # 5

Thanks for the quick response.  I tried all options - IDE, SATA and AHCI.  All result in a hang at "starting windows".  For the heck of it, I unplugged both HDDs and hung at the same spot.

This is starting to drive me mad.

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Posted:11/19/2009 6:03:00 PM # 6
Hi Kizner, There is a possibility that your W7 install disc is bad or that your CD/DVD drive is not reading it properly and corrupting the installation files. I would suggest you first try another CD/DVD drive. I have experienced this problem before.

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Targa
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Posted:11/21/2009 5:15:00 AM # 7
I agree with Wolf.  Sometimes it's the simple things that we overlook.  I just purchased Windows 7 Pro and tried to install it and kept getting a very similar problem.  Finally looked at the disk and noticed it was scratched.  Take a look at that before you assume it's something weird with the motherboard.

If that doesn't solve it, did you try using IDE mode on storage configuration in BIOS just to see if that works?

-Ken

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Spacer
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From: United Kingdom
Posted:11/22/2009 6:35:00 AM # 8
I had exactly the same problem and tried to fix it with every 64 os system windows and linux had. I RMA the motherboard, RAM and the PSU, all new componants came back 5 days later and can install every 64bit os system windows and linux had to offer. Believe me I tried everything to get the componants to work.

I updated bios, new optical drives, HDD's, RAM and Graphics card.

Corsair technical support said RMA  it, Intel told me to RMA it and finally Asus said RMA it too. I did have a little bit of help from one of Asus's technical support Guys called Jany.

I will wish him a Merry Christmas.

Sorry to sound a little on the downside here as this is drastic action and these componants aren't cheap, but save yourself the time and console yourselve your not the only one.

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Kizner
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From: United States
Posted:11/24/2009 11:13:00 PM # 9
I gave up and brought the puter to a professional. The tech thought it was going to be a bad Windows 7 DVD (like Wolf and Targa suggested) but that's not it.  He tried loading Vista and Ubuntu and both crashed on install like Win7. 

A guy on Tom's Hardware forums (I've posted everywhere) had the same Windows install problems with the P6TD and the same Corsair 950TX power supply.  He was able to install using a different power supply.  When he tried to reinstall the 950TX after succesfully installing Win7 using a different power supply Win7 crashed on load.  Strange.  The tech is going to try a different power supply today.  I'll let you know how it goes.

Thanks for the help guys!

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hernie
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From: Ireland
Posted:11/24/2009 11:38:00 PM # 10
When I was installing Win 7 64 bit I thought it had crashed as well at 2 different stages of the install. It would stay on the loading screen for ages. But it eventually moves on when its finished loading/installing or whatever it was doing. It only looked like it was hanging but was actually working away in the backround.

How long do you wait before deciding it has crashed?

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