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ASUS Support Home Location : Forum > Motherboard > P5Q3  
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  Topic : [Problem]P5Q3 will freeze your computer!! New Topic
WiLLiE
VIP Member
Posts : 4
Level :
Tech Points : 4
From: Canada
Posted:6/2/2009 1:59:00 AM # 1
Here are the facts:

1. 99% will ramdomly freeze with kingston memory.
2. Update Bios will not help at all
3. No official feedback from ASUS yet!! (it's been almost a year now, ASUS!!)

We, here we are, helpless from the so called "customer support"!
Hey, look at the forum here, it's basically customer helping customer forum!!

Geee thanx Asus, for hiring us as ur customer service representative.

:(

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koljaho
Member
Posts : 1
Level :
Tech Points : 1
From: Singapore
Posted:6/2/2009 3:59:00 PM # 2
I can't agree more with you. However, regarding this kingston memory problem, I went down to get those rams changed and now it is working perfectly fine at auto clock speed, voltage and timings.

Quote:
Author: WiLLiE Posted: 6/2/2009 1:59:00 AM

Here are the facts:

1. 99% will ramdomly freeze with kingston memory.
2. Update Bios will not help at all
3. No official feedback from ASUS yet!! (it's been almost a year now, ASUS!!)

We, here we are, helpless from the so called "customer support"!
Hey, look at the forum here, it's basically customer helping customer forum!!

Geee thanx Asus, for hiring us as ur customer service representative.

:(


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AK
VIP Member
Posts : 26
Level :
Tech Points : 39
From: Netherlands
Posted:6/3/2009 9:58:00 PM # 3

Quote:
Author: WiLLiE Posted: 6/2/2009 1:59:00 AM

Here are the facts:

1. 99% will ramdomly freeze with kingston memory.
2. Update Bios will not help at all
3. No official feedback from ASUS yet!! (it's been almost a year now, ASUS!!)

We, here we are, helpless from the so called "customer support"!
Hey, look at the forum here, it's basically customer helping customer forum!!

Geee thanx Asus, for hiring us as ur customer service representative.

:(

Agree. But for stabilizing the machine, have you tried the DRAM setting at 1111MHz? (I am assuming the memory you have is probably 1333MHz...

good luck

AK

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Rev
Member
Posts : 14
Level :
Tech Points : 7
From: Australia
Posted:6/19/2009 10:53:00 AM # 4
I have been having problems with this board and G.Skill DDR3 1333 2x2Gb (4Gb total) RAM. With both RAM modules inserted I was getting continual reboots, mainly during the boot procedure. Running a bootable Memtest resulted in the test locking up the computer. Using either module on its own was fine, regardless of which slot I put it in.

I have tried all of the suggestions made on this forum and nothing worked. Even AK's suggestion of winding back the frequency. I must say that although its great to get a board working, if it requires winding down the native frequency of the RAM then what's the point? I might as well have bought a lesser speed RAM in the first place.

Solution: I contacted G.Skill technical support who advised me to set the RAM voltage to 1.7 in the BIOS. I did this and also set the frequency at 1333 and timings at the specified number of cycles. Other than that I set everything else back to auto. I should point out that on the box the RAM came in it states the voltage is between 1.5 and 1.6.

After changing this setting i ran a bootable Memtest which ran for about 3 hours and completed  cycles without error. I then booted into Windows 7 and ran Prime 95 for a few hours and still no errors and no reboots. The system seems to have stabilised and if I don't get back on this forum and complain further in the next few weeks you can assume it is now humming away perfectly.

I hope upping the RAM voltage helps others with this issue.

Cheers,

Rev

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cpthk
Member
Posts : 24
Level :
Tech Points : 33
From: United States
Posted:3/23/2011 8:27:00 PM # 5
What is your G.Skill memory model? I know it's ddr3 1333, but what specific model name? They have quiet few 1333 ones. I am having similar issue, that's why I ask.

Thanks in advance.

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