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ASUS Support Home Location : Forum > Audio Cards > Xonar Essence STX  
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  Topic : [Problem]High Pitched "eeeeeeeeeeeeeeeeeee!" noise New Topic
Vaak
Member
Posts : 6
Level :
Tech Points : 1
From: United States
Posted:11/11/2011 6:08:00 AM # 51
Ok, the Asus drivers had 3 modes for headphone impedance.

The official C-Media has it a little hidden.
Open the Oxygen HD Audio Center (blue/cyan Xear 3D icon in taskbar)
On the bottom is where you select headphone/speakers and the Khz selection.
To the right of that, click the speaker icon next to "Output device"
You can amplify from -96 to +12 dB (where +12 dB was the 64-300 ohm one i believe from Asus).
Amplify it until its comfortable.

The onboard solution is most likely bogus.
I never used mine and it has been disabled since i bought it.
Still the problems were there.
Also windows 32-bit or 64-bit doesn't make any difference.

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Fakerson
VIP Member
Posts : 6
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Tech Points : 1
From: United States
Posted:11/15/2011 1:33:00 PM # 52
Did you change the gain setting on the asus control panel? That might explain low volume if you're using high impedance headphones.

Edit: Looks like vaak has it covered.

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Fakerson
VIP Member
Posts : 6
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Tech Points : 1
From: United States
Posted:11/29/2011 10:44:00 AM # 53
Bump, still a problem, still no fix.

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Matthew
Posts : 1
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Tech Points : 1
From: United States
Posted:12/8/2011 1:52:00 PM # 54
This just happened to me for the first time. I got my card a month ago and have been enjoying it. This was extremely unpleasant and has made me slightly wary of the ASUS brand which I have had nothing but positive experiences with in the past. Has anyone tried to get in contact with ASUS support to see if they will develop a fix for this? I am strongly considering returning the card for a Creative...

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Fakerson
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Posts : 6
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Tech Points : 1
From: United States
Posted:12/13/2011 6:02:00 AM # 55
Confirmed to have happened again using the modified drivers from auzentech. Again on windows 7 64 bit. This is loud and damaging enough to cause damage to headphones and permanent hearing loss.

This needs to be answered by Asus.

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Ben
Posts : 2
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Tech Points : 1
From: South Africa
Posted:12/22/2011 1:15:00 AM # 56

Quote:
Author: Fakerson Posted: 12/13/2011 6:02:00 AM

Confirmed to have happened again using the modified drivers from auzentech. Again on windows 7 64 bit. This is loud and damaging enough to cause damage to headphones and permanent hearing loss.

This needs to be answered by Asus.

So is there STILL no reply from ASUS? I'm on the verge of buying the ST and I really want to know two things.

1) Is there a reply?????????

2) So is using the non-asus driver a solution then? You still got he sound?

If it is a solution, will it work with the ST? No-one has confirmed this yet.

I'm seriously losing faith in ASUS by the day.

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Fakerson
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Posts : 6
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Tech Points : 1
From: United States
Posted:12/23/2011 8:57:00 AM # 57
Still no reply.

I've read on head-fi that using a non-asus driver as outlined in this thread still did not solve the problem.

Until asus says something about this I would stay away from both the ST and the STX.

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Henrique
Posts : 5
Level :
Tech Points : 2
From: Brazil
Posted:1/2/2012 5:33:00 AM # 58

The horrendous screeching noise happened to me yesterday. I've had the card for 4 days. I am using the PCI_STX_7_12_8_1794_W7 drivers. The latest one offered on their website.

I was listening to music using JRiver Media Center using ASIO. While doing so, I opened an HD Youtube video and paused playback for it to load. When it was loaded, I completely stopped Media Center, clicked play on Youtube and got this atrociously loud screech.

It came on the left channel and lasted for one second.

This is my system:

Windows 7 64 bits Professional Edition
Asus P8P67 Deluxe Motherboard
8GB Ram Corsair Vengeance
3 x Seagate Barracuda 1TB HD
nVidia GTX 580
Asus Xonar STX

Corsair HX750 PSU

This thread has to kept alive to inform people of the disrespect Asus plays on their customers.

Just a word of advice. Stay the hell away from this sound card!!!



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Ben
Posts : 2
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Tech Points : 1
From: South Africa
Posted:1/4/2012 9:26:00 PM # 59

Quote:
Author: Fakerson Posted: 12/23/2011 8:57:00 AM

Still no reply.

I've read on head-fi that using a non-asus driver as outlined in this thread still did not solve the problem.

Until asus says something about this I would stay away from both the ST and the STX.

Thanks for the reply.

I cannot believe this range of products has such a major bug and they have made no effort to either fix it or even to address their customers about it's existence... I'm very put off.

I tried to contact them myself, but, as I do not own the card (I'm not buying it until they have addressed this loud screech issue) and as they require personal product information to use their support service (which is very stupid in my opinion), I haven't been able to get hold of them.

Will someone with a piece of ASUS equipment email them and redirect them to these discussions as proof of the fault:

1) http://www.head-fi.org/t/494565/xonar-essense-stx-random-loud-high-pitched-ringing-noise

and

2) http://vip.asus.com/forum/view.aspx?SLanguage=en-us&id=20090222084608127&board_id=21&model=Xonar%20Essence%20STX&page=1&count=55

This needs to be brought to attention.

If there is a reply and/or fix for this. Please will someone post it up here for everyone to see! Thanks guys.


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Haris
Posts : 4
Level :
Tech Points : 3
From: Greece
Posted:1/8/2012 3:24:00 PM # 60
@ Ben : Aftersale support from Asus? You've got to be kidding me! The only way to get their attention is to buy the card and file a lawsuit against them for negligence.

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