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  Topic : [Problem]ASUS Smartdoctor New Topic
MadMan
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Posts : 1
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Tech Points : 0
From: Norway
Posted:2/3/2008 3:23:00 AM # 1
Hi
I have a ASUS EAH3870X2, and my problem is that I cant get Smartdoctor to work at all.
When I reboot my PC, smartdoctor tries to start but after about 10 sec a error shows up.
OS: Win XP pro SP2 (eng)
Motherboard: ASUS P5WDG2 WS Professional(newest BIOS)
CPU: Intel EE 6800, 2,93GHz
3 x 250GB WD Raid Edition in Raid 0
RAM: 2 x 1GB Geil PC6400
PSU: Thermaltake (RED)750W
Optical drive: Plextor DVD/RW
Soundcard: Creative Audigy 2
Can someone PLEASE HELP ME??
All of my earlier ASUS graphic card has worked properly with smartdoctor

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Duffield
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From: Australia
Posted:3/9/2008 12:54:00 PM # 2
I have the same issue with the asus EAH3870X2, smartdoctor attempts to load, tries to get graphics card info but is unable and quits.

OS: Win XP pro SP2
Motherboard: Gigabyte EX38-Ds4
CPU: Intel Q6600
RAM: 4gb    800

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meg
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From: Turkey
Posted:3/9/2008 5:56:00 PM # 3
First of all, uninstall everthing related to your graphics card. Start with removing Smart Doctor. Then, GamerOSD, and finally the drivers. Make sure that you remove graphics driver using the install manager. When it asks you if you would like to remove all graphics stuff, mark yes. Make sure that you remove everything one by one, meaning; you may have to restart the computer several times as each program requires. If you have Microsoft Defender or Spybot S&D, before you click restart computer button, wait at least 2-3 minutes to see if they ask you to confirm any kinds of registry changes. After you remove the graphics driver, when the windows starts check the system root (C:\ATi or something like that remains) if it does erase the folders. Do the same thing for Program files folder.
After all these, start with installing the AMD Catalyst 8.3 from the AMD site. Next, install GamerOSD version 3.03.1130. Finally install SmartDoctor version 5.09. Make sure that you install these one by one, the way you uninstall them. Take your time, do not hurry.
When installing, you must follow this exact order. First the system must recognize the card. After the card is recognized, GamerOSD sees the card. When GamerOSD is installed, then SmartDoctor can see the card and can work.
After all of this is done things should work fine. During the installation phase, DO NOT FORGET to wait for you registery monitoring programs to detect the changes and confirm the changes that these programs do. Which means waiting for 2-3 minutes before clicking the restart button of the each program after you install. If you dont do this, certain files cant be loaded to the memory, and programs dont work properly, also they dont see eachother and/or the hardware.
If this works for you, the final thing to do is to Turn Off the system restore point. After all the uninstall and install restore points are deleted, turn it back on and make new restore point. This serves two purposes: 1. you reclaim the hdd capacity you loose, 2. you have a restore point where everything works.
I hope this helps you.

and my home-made system that I never OC:

MoBo: P5K SE (Bios 901)

Cpu: E6550 (FSB:1333)

Ram: 2 x 2Gb Kingston DDR2 667 Value Ram

Graphics: Asus 3870 (Catalyst 8.3 from AMD not the Asus 8.451)

HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache)

DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache)

OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version with a   
        white plastic case in a white sleeve)

PSU: 450 watts

Monitor: Philips 19.1” (190WV)

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MoBo: P5K SE (Bios 901) Cpu: E6550 Ram: 2 x 2Gb Kingston 667 Value Ram (FSB to RAM 1:1) Graphics: Asus 3870 HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache) DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache) OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version) PSU: 450 watts (home made) Monitor: Philips 19.1” (190WV)
ZipperSnake
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From: Sweden
Posted:3/12/2008 8:36:00 PM # 4
I thought that you had to use the branded ASUS drivers to get SmartDoctor to work? You say that it will work if GamersOSD is installed first? I do hope I'm wrong!!! :D

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meg
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From: Turkey
Posted:3/13/2008 1:11:00 AM # 5

Well, this is exactly what I am saying. It works and I'll try to upload a screen shot as soon as possible. GamerOSD loads, however shortcuts, for eaxample ctrl+alt+o activates the catalyst control center. If you disable hotkeys under catalyst, the combination has no effect. However, this is a trade off between functionality and safety. My main consideration is safety and heat + fan monitoring. Because, as you see the specs of my PC, the psu is a generic one. I don't care if can't record a game I am playing. I can always point my cam to the monitor and record. GamerOSD loads and starts w/o any problems. Since it loads, so does the SmartDoctor. Oh, I also downloaded HydraVision, and it  also works w/o glitch.

P.S.: Both, the Catalyst OverDrive and SmartDoctor work. I tried. But I am not an OC person.
  
MoBo: P5K SE (Bios 901)

Cpu: E6550

Ram: 2 x 2Gb Kingston 667 Value Ram (CPU-RAM ratio 1:1)

Graphics: Asus 3870 (Catalyst 8.3 from AMD not the Asus 8.451)

HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache)

DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache)

OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version with a white   plastic case in a white sleeve)

PSU: 450 watts

Monitor: Philips 19.1” (190WV)

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MoBo: P5K SE (Bios 901) Cpu: E6550 Ram: 2 x 2Gb Kingston 667 Value Ram (FSB to RAM 1:1) Graphics: Asus 3870 HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache) DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache) OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version) PSU: 450 watts (home made) Monitor: Philips 19.1” (190WV)
ZipperSnake
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Posts : 5
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Tech Points : 0
From: Sweden
Posted:3/13/2008 3:35:00 AM # 6
Thanks, that was good to know. 8) Maybe I'll try that soon then!

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ZipperSnake
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Posts : 5
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From: Sweden
Posted:3/14/2008 5:27:00 AM # 7
Thanks - you helped me out here!
See another thread were I posted...

http://vip.asus.com/forum/view.aspx?id=20080311205217687&SLanguage=en-us&page=1&board_id=9&model=EAH3870%20Series

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meg
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From: Turkey
Posted:3/15/2008 12:31:00 AM # 8
Cool. I'm glad it it worked for you too.

Have a nice weekend.

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MoBo: P5K SE (Bios 901) Cpu: E6550 Ram: 2 x 2Gb Kingston 667 Value Ram (FSB to RAM 1:1) Graphics: Asus 3870 HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache) DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache) OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version) PSU: 450 watts (home made) Monitor: Philips 19.1” (190WV)
yagami
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Posts : 1
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From: Switzerland
Posted:3/19/2008 3:13:00 AM # 9
 center on switzerland and as weird it may look i also doo have the same problem    i allready asked to the engeniering and hope to get an answer tomorrow  but its weird that with some asus pcs like mine allmost all parts are asus  and smartdoctor doesent work :)
be patient it will be all right soon
Quote:
Author: MadMan Posted: 2/3/2008 3:23:00 AM

Hi
I have a ASUS EAH3870X2, and my problem is that I cant get Smartdoctor to work at all.
When I reboot my PC, smartdoctor tries to start but after about 10 sec a error shows up.
OS: Win XP pro SP2 (eng)
Motherboard: ASUS P5WDG2 WS Professional(newest BIOS)
CPU: Intel EE 6800, 2,93GHz
3 x 250GB WD Raid Edition in Raid 0
RAM: 2 x 1GB Geil PC6400
PSU: Thermaltake (RED)750W
Optical drive: Plextor DVD/RW
Soundcard: Creative Audigy 2
Can someone PLEASE HELP ME??
All of my earlier ASUS graphic card has worked properly with smartdoctor



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meg
VIP Member
Posts : 17
Level :
Tech Points : 0
From: Turkey
Posted:3/20/2008 5:35:00 PM # 10
Well, if I were you, I wouldn't wait for an "Asus solution". Go ahead and use ATI drivers, and install everything according to the order I wrote above.

Even if Asus finds a solution, I dont intend to revert to Asus drivers. As the saying goes
"if it is working why fix it."

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MoBo: P5K SE (Bios 901) Cpu: E6550 Ram: 2 x 2Gb Kingston 667 Value Ram (FSB to RAM 1:1) Graphics: Asus 3870 HDD: 2 x 1 SATA Samsung HD161HJ (160 Gb with 8 mb cache) DVD-RW: 1 x 1 Samsung SH-S203D SATA (with 2 mb cache) OS: Windows Vista Ultimate x64 (Full OEM System Builder Pack version) PSU: 450 watts (home made) Monitor: Philips 19.1” (190WV)
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