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ASUS Support Home Location : Forum > Notebook > A6G  
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  Topic : [Problem]Red Screen New Topic
Balerion
VIP Member
Posts : 6
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Tech Points : 1
From: United States
Posted:6/26/2007 3:36:00 AM # 1
Hello,

I put on my A6G laptop today, and the first thing I noticed was that the startup screen -- rather than its normal black -- was red. The Windows logo popped up, but the colors were weird. Then it went to the point where it's supposed to go black for a few seconds before the welcome screen, and again that was a red color. Logging in, everything looked off and weird -- sort of pinkish/reddish. I could see greens, blues, browns, yellows, and reds displaying (but again, off and strangely saturated).

Now, I did some searching and LCD monitors that get a "red tint" tend to indicate a dying CCFL backlight. Could this be the case here? I don't have a picture ATM (I can post one), but the color is _extremely_ uniform -- it's just a solid red when it should be black, no apparent variation. Possibly this can happen with a dying backlight, I'm not sure, but is it possible that it could be an issue with the seating of the video cable or a crimped wire?

The worst thing is that I'm due to take a working vacation at the end of the week, and I really need the laptop working properly. Any advice is greatly appreciated!

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Balerion
VIP Member
Posts : 6
Level :
Tech Points : 1
From: United States
Posted:6/26/2007 4:22:00 AM # 2
I've got some pictures here now:

http://img79.imageshack.us/img79/6703/screen1db8.jpg
http://img518.imageshack.us/img518/6162/screen1asm4.jpg
http://img110.imageshack.us/img110/9985/screen2pu2.jpg
http://img160.imageshack.us/img160/3299/screen3wd7.jpg

Note any blurriness is just because of the photos being taken in low light (couldn't get the room any brighter, and flash would wash all the detail out).

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Balerion
VIP Member
Posts : 6
Level :
Tech Points : 1
From: United States
Posted:6/26/2007 5:42:00 AM # 3
A small update. I plugged the laptop into my desktop LCD monitor, and the display there is fine. So that probably narrows it down to being some sort of problem with the laptop's screen, rather than a video hardware issue.

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Nish Vamadevan
Moderator
Posts : 197
Level :
Tech Points : 5
From: United Kingdom
Posted:6/27/2007 3:03:00 AM # 4
It looks like a video hardware issue, or in another case maybe the something wrong with the LCD screen's connector pin... I suggest you warrenty support.

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nish
ThomasMdk
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Posts : 10
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Tech Points : 0
From: Denmark
Posted:2/10/2008 7:37:00 AM # 5

once i was in a ASUS reseller shop we saw this problem a couble of times

you get the problem when you travel alot with your notebook

and we never had problems with ASUS Nordic with this warrenty problem

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Thomas Møller http://www.ThomasM.dk webmaster@thomasm.dk IT support technician
Morian
Member
Posts : 2
Level :
Tech Points : 1
From: Australia
Posted:5/24/2010 3:18:00 PM # 6
Hi,

I am experiencing the same problems with my G2S laptop as you have described with the A6G laptop you owned back in 2007 ie. red screen at startup. Did you discover a solution to this please.

An help appreciated.

Yours faithfully,

Ian Morris

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Morian
Member
Posts : 2
Level :
Tech Points : 1
From: Australia
Posted:5/24/2010 3:20:00 PM # 7
Hi,

In reference to previous email, my email is now ian.morris@iinet.net.au.

Yours faithfully,

Ian Morris

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