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ASUS Support Home Location : Forum > Eee Family > Eee PC 701SD/XP  
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  Topic : [Problem]Num lock Problem New Topic
zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/10/2009 7:43:00 AM # 1
Hello,

I have a problem with my Eee PC.

My partner has come back from a trip and there is a problem with the FN key.

Some how the FN key is locked on all the time..

I.e. to log into my laptop I need to press FN + F11 to turn off the num lock key so I can enter the password properly.

But as soon as I reboot the laptop the num lock is turned on again.

How can I turn it off permantly?

I have done a lot of looking on Google and the forums but can not find a solution to stop it from getting turned back on after reboot...

Thank you.

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JoeF
Member
Posts : 308
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Tech Points : 285
From: United States
Posted:10/10/2009 2:06:00 PM # 2
That's usually set in the BIOS. If you can't change it back there, you may try resetting the BIOS to the factory default values.

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Black EeePC 900, Linux (Easy Peasy 1.5), and an assortment of other Linux and Unix systems. Running Slackware Linux since 1993. Developing software under Windows and Linux.
zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/10/2009 3:27:00 PM # 3
Hello,

I have checked the BIOS already but can not see an option for the num lock..

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zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/11/2009 5:31:00 PM # 4
any one else able to try and help?

I need to get this fixed....

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zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/12/2009 6:47:00 AM # 5
no one able to offer any other info appart from "it is in the BIOS"?

where in the bios? i have looked through all the settings and nothing in the BIOS about num lock..

my partners mother went to do ctrl alt delete for some reasion and flipped the screen and ever since num lock is on when ever the laptop is turned on..

got the screen fixed.. but cant work out the num lock..

i need help on how to get this fixed...

sent support help to asus about 2 days ago (2 or 3) and no response from them..

help....

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Gerrard
VIP Member
Posts : 65
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Tech Points : 82
From: China
Posted:10/12/2009 4:31:00 PM # 6

You can refurbish or update your BIOS for a try.
Try the following operation:
Remove the battery and disconnect the power block.  Press and hold your power button for 15 - 25 seconds.  Release the power button.  Put the battery back in place and try to start.
Pressing the power button with no power available will reset your CMOS on the computer. 

Also, you can use the Asus update Utility to update your BIOS file to the latest version.

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zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/13/2009 6:38:00 PM # 7
hello,

I will try this..

I downloaded and tried to install the ATK (Advanced Configuration and Power Interface Driver) but it errors on install says something bout not being able to access some file..

I dont see why this would be happening.. if it is the BIOS would you not be able to just go into the BIOS and change a setting? :S

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zousug
Member
Posts : 6
Level :
Tech Points : 1
From: Australia
Posted:10/13/2009 6:51:00 PM # 8
Hello,

Ok I have tried both of those suggestions.. None of them worked..

Num Lock is still on perminetly.

I do not understand what is going on :S

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DrZ
Moderator
Posts : 2635
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Tech Points : 2133
From: United States
Posted:10/13/2009 8:19:00 PM # 9
Something you might want to look at is to see if the Fn key or the numlock key might be partially pressed down.  I have heard of a couple of issues with the keyboard having keys partially pressed and it shows up by not being able to change the numlock state.

Let us know.
Best Regards,
DrZ

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Old Guy. EPc 1201N (Win 7, 4gB RAM). Panasonic toughbook with Windoze XP Pro and Suse Linux. Hand built Power machine with Quad core, 16gB memory, 2TB hard drive, Dual 1gB video Cards, Running XpPro and Unix. Research Engineer with close to 40 yrs experience working on and with computers....guess that makes me an old geek and if not a geek.... just cussed old!
Teh Nail Bunny
Member
Posts : 5
Level :
Tech Points : 1
From: United States
Posted:10/20/2009 12:55:00 AM # 10
I have 7 netbooks that worked fine with the windows xp home that came installed on it. I install windows xp professional and everything workes fine. As soon as I install the drivers this happens. This happened on all 7 netbooks reguardless of a bios update or not. I am about 90% sure it has something to do with teh drivers.

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