SEARCH
ASUS Member ID
Password
Forgot password?
Join member

ASUS Support Home Location : Forum > Multimedia > ROG XG STATION 2  
  Forum  
  Topic : [Problem]ASUS N551JK - Random Memory_Management BSOD New Topic
TheDude
Member
Posts : 2
Level :
Tech Points : 1
From: ROM
Posted:7/21/2017 3:10:00 AM # 1
Gentlemen,>
>I've been having random "memory_management" BSOD's for over 2 years now, without being able to figure out the issue. I do have some suspicions, but I'd like to share my experience with you and maybe come up with a final solution, or at least confirm my suspicions. I'd like to mention that I'm an advanced user, with extensive experience when it comes to PCs and I've pretty much tried everything Google has to offer on the matter.>
>
>Now, for the whole story:>
>
>I'm running Windows 8.1 64bit, on an ASUS N551JK laptop. The laptop is 2 years old, and is in mint-condition since I like to take good care of my technological devices. This error comes at different times, while performing different tasks: from browsing to gaming to using ram-heavy graphics software. There is no cause and effect here.>
>
>Here are my full specs:>
>
>----------------------------->
>
>Operating System: Windows 8.1 64-bit (6.3, Build 9600)>
>
>System Manufacturer: ASUSTeK COMPUTER INC.>
>
>System Model: N551JK>
>
>BIOS: N551JK.203>
>
>Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz>
>
>Memory: 16384MB RAM>
>
>Available OS Memory: 15818MB RAM>
>
>Page File: 2317MB used, 29372MB available>
>
>DirectX Version: DirectX 11>
>
>Card name: Intel(R) HD Graphics 4600>
>
>Display Memory: 1920 MB>
>
>Dedicated Memory: 608 MB>
>
>Shared Memory: 1312 MB>
>
>Current Mode: 1920 x 1080 (32 bit) (60Hz)>
>
>Driver Version: 10.18.14.4578>
>
>Card name: NVIDIA GeForce GTX 850M>
>
>Display Memory: 11916 MB>
>
>Dedicated Memory: 4006 MB>
>
>Shared Memory: 7909 MB>
>
>Driver Version: 22.21.13.8253>
>
>SSD: SanDisk x300s SD7SB3Q256G1002 250GB>
>------------------------->
>
>Things that I have already tried:>
>
>1) BIOS update: laptop already has latest BIOS v203 for this particular product; and it's locked so I can't touch the RAM voltage.>
>
>2) SSD firmware update: already at latest firmware provided by the Sandisk Utility.>
>
>3) SSD stress test: Did it with HDTune, Everything was fine.>
>
>4) Processor stress test: Did it with the Intel Processor Diagnostic tool. Again, fine.>
>
>5) Updating SATA drivers: tried running on both stock OS drivers and ASUS drivers, with and without the presence of Intel Rapid Storage Technology (IRST). Already tried multiple versions of IRST.>
>
>6) Disk Cache: Tried both "Enabled" and "Disabled".>
>
>7) Driver Verifier: Tried it, cleaned my OS of all the bad drivers, yet at some point it was stuck in a boot loop, without the ability to generate a minidump.>
>
>8) Memtest86: It did 4 passes, it found NO errors.>
>
>9) Reinstalled the OS: I did this through the "Refresh PC" option in Windows. Nothing changed.>
>
>10) Chipset drivers: Installed the ones from the laptop CD, and they were the first drivers I installed after the "Refresh PC" step above.>
>
>11) Disable Page File: Did that, it changed nothing.>
>
>Minidumps:>
>
>You can find the 4 latest minidumps here:>https://ufile.io/t5za2>
>Long story short, they say that a MEMORY_CORRUPTION (ONE BIT) occured.>
>
>Windows Debugger:>
>
>After several months and countless .dmp files analysis I saw that these 2 bugcheck codes started to repeat: 0x1a_41792 and 0x1a_41793. This is where the bad stuff is happening.>
>
>My conclusion:>
>
>I think that there might be some sort of incompatibility between the SanDisk SSD and the RAM. I read somewhere that someone with a similar problem, fixed it by re-inserting the SATA cable. Although he was on a Desktop PC and I'm on a laptop that was bought brand new and was taken care of. >
>
>Alright, so this is my story. Any help would be greatly appreciated.>Thank you for taking the time to read this and reply ;)>
>
>All the best!>
>
>p.s sorry if this is in the wrong thread but couldn't find my model in the list

  Reply Reply Quote & Reply Quote & Reply
1
:: Next Topic
Feedback for our Website ModeratorModerator: New Topic Related FAQ Related FAQ Forum Home Forum Home
Forum Model :
Legal Information | Privacy Policy | Sitemap | Contact Us | ASUS Global
  ©ASUSTeK Computer Inc. All rights reserved.