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ASUS Support Home Location : Forum > LCD Monitors > PG221  
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  Topic : [Problem][HELP] PG211 Black Screen Problem! New Topic
Ryu
Member
Posts : 1
Level :
Tech Points : 1
From: United Kingdom
Posted:5/31/2010 5:29:00 AM # 1

Hi, I purchased my PG211 a few years ago and have come up with this problem...

When i switch my monitor on (all working) via the LED touch button it receives the signal and displays the screen on VGA or DVI.

This only works for a few seconds, after which my screen completely blacks out.
Weirdly, after it has blacked out, the touch menu and LED lighting still work and are bright.

Any ideas how to solve this problem??? Thanks

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George
VIP Member
Posts : 2
Level :
Tech Points : 1
From: Australia
Posted:1/29/2011 8:11:00 PM # 2
Hi Ryu,

I know that your post was some months ago, but my PG221 monitor has just suffered the same problem as yours.
I believe the problem might have something to do with the LCD black light.

What did you end up doing in the end?

At this stage I'm looking to do a warranty job.

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George
VIP Member
Posts : 2
Level :
Tech Points : 1
From: Australia
Posted:2/13/2011 4:54:00 PM # 3
Update: I contacted ASUS here in Australia and they sent me to a VIP site to register my details and monitor info so I can make a claim.

With just 2 months left on my warranty. I managed to get my monitor RMA.
Turns out it has something to do with the power board [04G550253000] LMT.

All fixed now and I'm happy! :)
 

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